For Parents

Information and Resources


If your loved one is going abroad with us, you likely have questions about ISA Veritas and our programs. We are pleased to provide you with a Family Orientation Guide to help answer common questions. Our website also has information about admissions, program prices and dates, health and safety, payment, and more. Still have questions? We are ready to help! Call us at (512) 480-8522 or email us at

Family Orientation Guide

The Family Orientation Guide was created to answer all of the questions you may have about your student's study abroad experience and to direct you to additional ISA Veritas resources and information. Please click here to access the ISA Family Orientation Guide.


What's Included

Christian Community and Mission Work

All ISA Veritas students are given the opportunity to participate in mission work while they are abroad.  ISA Veritas has relationships with different pastors, missionaries, church planters, and other Christians in and around the host city.  Depending on their interests, students can participate in a range of different types of mission work such as Bible studies, small groups, worship sessions, and mentoring. 

Comprehensive Advising and Support  

A team of helpful ISA/Veritas staff members is here to support studetns through the entire study abroad process, from finding the perfect program through re-entry. The Program Advisors will help students choose their program based on their unique objectives. Once students have selected their program, they will work with their Program Manager on the application process as well as pre-departure forms and finances. Their Program Manager will also assist with academics, housing, visas, and city-living/cultural guidance. 

In addition to individual advising, you will receive virtual resources to help prepare you for your time abroad. This includes the ISA Veritas Student Portal, which houses your program application, pre-departure forms/resources, and the online orientation. The online orientation is a pre-cursor to the on-site orientations and offers city-specific resources about living in your host city, communication, packing, diversity abroad, how to be academically successful, and more.


Tuition at Host University  

Tuition and administrative fees at the host university are included in the program price. Classes are held at the host university and are taught by local and/or visiting faculty. Some classes will have additional fees that are not included in the program price.


Official Transcript Issued by Host University  

with ISA Veritas Cover Letter  

Upon completion of the ISA Veritas program, the student's host universities will issue an official transcript with all coursework taken. ISA's Academic Records Department will process and forward the official transcript to the appropriate office at the student's home university, and a photocopy will be sent to their permanent home address for your records. ISA Veritas will provide a cover letter to accompany the transcript with important academic information, including the host university's grading system and recommended U.S. letter grade equivalencies, translated course titles, and credit conversion recommendations.


Housing is guaranteed and included in the price of all ISA Veritas programs, with the exception of Pacific programs, in which housing is offered at an additional cost. Accommodation options will vary according to program site and session. For more details about ISA Veritas' housing options and applicable security deposits, please refer to the housing tab for your program of interest.
*Housing is provided on any ISA Veritas programs in the Pacific region at an additional cost.

Meals and Laundry Services  

The amount of meals and frequency of laundry services vary per location. Meals and laundry services are provided with most homestays. For more details, please refer to the housing information for that particular program.

Bridging Cultures Program  

The Bridging Cultures Program (BCP) encompasses the ISA on-site orientation which will be delivered to students in the first few days of their time abroad. The BCP is designed to prepare students for a successful, positive, and rewarding experience that will influence the rest of their lives. This is accomplished through introducing students to their host city’s culture and infrastructure as well as through goal setting, intercultural awareness, diversity, and professional development activities.

Full-Time Resident Staff 

The full-time resident staff assists students with all aspects of their experience abroad. The resident staff provides support during official course registration and arranges the Bridging Cultures Program orientation, excursions, weekly meetings, cultural activities and much more. Staff members are trained to ensure the well-being of each program participant and are dedicated to facilitating a positive and meaningful study abroad experience.

On-Site ISA Veritas Office  

Most program locations have an on-site ISA Veritas office within the program city. The on-site offices provide students with an additional comfortable space in the city and serve as a common meeting place and resource center.

Internet Access  

Students enjoy free internet access at ISA/Veritas on-site offices, computer labs at the host university, and/or ISA Veritas housing.


Organized excursions are included with each program to complement the academic component of the abroad experience. These complementary experiences are designed to engage student learning outside of the classroom in the five areas of the Discovery Model. Transportation and guided tours are included, as well as hotel accommodations and breakfast during multi-day excursions. Additional optional excursions may be offered during each program that are not included in the program cost.

Excursions are not included for Intensive Month, J-Term, and some summer sessions.


The ISA Discovery Model  

A primary objective of all ISA Veritas programs is to facilitate the learning and development of program participants. We rely on host universities to provide quality instruction in the classroom, but ISA Veritas is the main facilitator of learning outside of the classroom. Efforts to promote student learning are shaped by a teaching and learning framework we call the ISA Discovery Model.

According to this model, student learning and development is organized into five areas of discovery: 1. Intercultural, 2. Historical, 3. Sociopolitical, 4. Professional and 5. Environmental.

Throughout the duration of ISA Veritas programs, we provide participants the opportunity to pursue these five areas of discovery. ISA Veritas excursions and cultural activities are most important among these opportunities. Each excursion and cultural activity is designed to help participants reach a specific set of learning objectives. In addition to the ISA Veritas cultural activities and excursions, ISA Veritas will also point students towards non-ISA Veritas sponsored events and opportunities that will facilitate discovery in one or more of the five areas of discovery.

Cultural Activities 

The ISA/Veritas program staff develops unique cultural activities custom-designed to invite students to experience the local color of their host city, while learning about the history and culture of their new surroundings. Speaking the native language with locals, tasting the regional cuisine, and partaking in the native traditions are only a few of the ways these cultural activities lead to full appreciation of the program city.


A Blanket Accident and Sickness Policy is included in the program and covers students during the official on-site period of the program. This is not an optional benefit; every ISA Veritas participant will be covered by this policy. A full description of coverage can be found on the ISA website.

We recommend that students maintain comprehensive health insurance while abroad. This is particularly important if students have any pre-existing conditions but is also beneficial if students have an injury or illness while abroad and require further treatment upon their return home. Students should please be sure to consult with their current insurance provider to confirm coverage policies while traveling abroad.

Comprehensive Health, Safety and Security Support  

Health, Safety, and Security (HSS) for ISA Veritas students is jointly managed by our resident staff and HSS team. This team works to monitor risk at program locations, respond to any crises that may arise, and develop policies to further ensure the health, safety, and security of students abroad with ISA Veritas.

24-Hour Emergency 

The ISA Veritas Health, Safety, and Security team facilitates an in-house on-call system with a U.S.-based employee and manager who are on-call and available in case of emergency 24-7. ISA Veritas regular office hours are Monday through Thursday, 7:00am - 7:00pm and Friday, 7:00am - 5:00pm Central Time.

If you are a parent or student needing assistance in an emergency situation outside of the regular office hours, please call the ISA office at 512-480-8522 to access the ISA emergency contact information for that particular week. Students who experience an emergency while abroad will also have access to on-site staff 24-hour emergency assistance.


Airport Reception  

Ground transportation is provided from the airport for students who arrive during the ISA Veritas designated arrival date and time and at the appropriate airport. Airport reception is not provided for Intensive Month or J-Term programs.

Visa Support  

The ISA Veritas Program Manager will be available to help students with the visa process for their program country, if applicable. They will provide resources, guidance on necessary steps to obtain the visa, and deliver supporting visa application materials to the student as needed.

The Professional Development Toolbox  

The Professional Development Toolbox, available in the online orientation section of the student portal, will help students identify the skills and key competencies you have developed through their personal, academic, and cultural experiences. This toolbox helps students articulate the transferable skills developed through study abroad in a way that shows potential employers or post-graduate universities the benefits they will provide them as a direct result of their experience abroad.

Scholarship Opportunities  

ISA Veritas students have the opportunity to apply for scholarships or grants that can be applied directly to assist with their study abroad program. ISA offers over $1,000,000 in scholarships and grants each year. To see what opportunities are available, please visit the Support & Funding page.